Big Holidays only acts as a booking agent of the Hotel Accommodation & Transport, providing the services and it shall not have any liability whatsoever for any aspect of the arrangements between the service provider and user as regards the standards of services provider.
- 25% Payment required at the time of reservation
- 25% Payment required before 30 Days of travel date
- 50% Full & Final Payment required before 15 Days of travel date
If in case you wish to prepone /postpone your travel dates, we request you to inform us 7 days in advance via mail.
We do not charge anything if the package is postpone/ prepone once. However after the first time additional charges will be levied.
Please note that the services and the costing will be subject to availability of Hotel/Volvo and season/offseason time. (Do intimate us 7 days prior to your journey)
We do not accept any change in plan within 7 days of travel date. However in rare cases like adverse climatic conditions or strikes, package can be postponed which will intimated to you beforehand.
Advance amount is non-refundable, if the customer cancels his/her booking because of reasons like: Illness, personal problems death, accident or No Shows.
Also Note that all cancellations must be interacted in written.
The company has complete authority to change the package costing due to hike in tariff & taxes of hotels, transportation or any other service that has been provided.
Thank you for consulting Big Holidays for your trip, we hope you find all the above information in order…